Health Care Service Corporation (HCSC), a Mutual Legal Reserve Company, doing business as Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Texas, Blue Cross and Blue Shield of New Mexico, and Blue Cross and Blue Shield of Oklahoma, is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations.
In order to further its commitment to these legal and ethical standards and establish an environment that promotes legal and ethical behavior, HCSC adopted a Code of Business Ethics and Conduct. The Code was created to clearly define HCSC's values and behavioral expectations for every employee of the Company. We place the utmost importance on the observance of these principles. Compliance with the Code is a condition of employment for every HCSC employee.
HCSC Mission, Vision, and Guiding Principles
- Integrity Standards
- Compliance with the Law
- Conflict of Interest
• Nepotism and other Forms of Favortism
• Someone Close to You Working in the Industry
• Competing Against the Company
• Outside Employment and other Activities - Gifts, Gratuities, and Kickbacks
- Confidentiality of Information
• Member Information
• Employee Information
• Intellectual Property and Trade Secrets
• Proprietary Business Information and "Insider" Information
• Passwords
• Client Information
- Accuracy of Records
• Recordkeeping and Reporting
• Record Retention
- Fair Competition
- Work Environment
- Proper Use of Corporate Assets
• Intellectual Property and Trade Secrets
• Use of the Internet and other Electronic Media
• Unauthorized Software
• Respecting the Rights of Others
- Cooperating With The Government
• Federal Procurement
• Gifts to Government and Regulatory Officials
• Requests for Information from Government Agencies
- Quality of Service
- Political Activity and Community Involvement
When the Government is Our Client
• Bidding on Government Contracts
• Performance of our Government Contracts
• Workplace
