0Saved
Quotes

Finding the right health insurance is easy

Simply select Get a Quote and you can view and compare our plans and pricing.

Your shopping cart is currently empty.

Get a quote
Returning Shopper Log In


Member Log In
Blue Access for Members

Maintenance Notification:

Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20.

We apologize for any inconvenience.

Maintenance Notification:

Blue Access for Members and quoting tools will be unavailable from 2am - 5am on Saturday, October 20.

We apologize for any inconvenience.

Blue Access for Members

Returning Shopper Log In

Employer Log In

Blue Access for Employers

Producer Log In

Blue Access for Producers

Media Contact

If you are a member of media with questions, please contact:

Becky Kenny

(505) 816-2012
   Email Becky

For all other questions, please call: (800) 654-7385.
Print

Important Information for Lovelace Health Plan Members

May. 29, 2014

As of June 1, 2014, Blue Cross and Blue Shield of New Mexico (BCBSNM) acquired Lovelace Health Plan commercial members and the Medicare Advantage contract. This acquisition does not include Lovelace's hospitals, providers, pharmacies or clinics.

  • Lovelace Health Plan members can continue to use their Lovelace member ID card until they receive new membership ID cards from BCBSNM.
  • All Lovelace hospitals, clinics and pharmacies will continue to accept Lovelace member ID cards until members receive their new ID cards from BCBSNM.
  • Members, employer groups, providers and brokers can contact BCBSNM at the phone numbers below.

If you have questions on claims for dates of service through May 31, 2014, members may continue to contact Lovelace Health Plan Customer Care at (505) 727-5381 or (800) 808-7363, TTY at (800) 659-8331, Monday through Friday, 8 a.m. to 5 p.m.

Commercial plan members should contact BCBSNM Customer Service at (800) 432-0750 for all medical coverage questions and claims incurred on or after June 1, 2014. BCBSNM Customer Service is available 6 a.m. to 8 p.m. Monday through Friday, and 8 a.m. to 5 p.m. Saturdays and holidays.

Medicare Advantage members should contact Customer Service at (877) 895-6448.

Employer Groups

For questions, employer groups should contact BCBSNM at (800) 432-0750.

For members in the following groups, please call: 

  • Federal Employees Health Benefits Plan: (855) 235-1039
  • State of New Mexico: (877) 994-2583
  • Albuquerque Public Schools: (888) 371-1928
  • University of New Mexico: (855) 235-1042
  • Public Service Company of New Mexico: (888) 766-2227

Providers

If you are not currently a contracted provider with BCBSNM or have questions, you may contact BCBSNM at (505) 837-8800 or (800) 567-8540, or visit BCBSNM's provider website.

Contracted providers with questions can call BCBSNM Provider Services at (888) 349-3706.

Brokers

If you have any questions or concerns, please work with your BCBSNM sales or account management team.

General Questions

Please contact BCBSNM Customer Service at (800) 432-0750.

View 2014 News Releases