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Contact Us

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

505-291-3500
800-835-8699

Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113

Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107

Make a Payment

Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Individual and Family Plans
Under 65 Customer Service
(Existing members with health insurance plans including HMO and PPO)
866-236-1702
Group Plans
HMO Customer Service 800-423-1630
PPO Customer Service 800-432-0750
All Other Members
BCBSNM Customer Service 800-432-0750
Medicare and Medicaid Plans
Medicaid Members 866-689-1523
Medicare Advantage Members 877-774-8592
Medicare Part D Members 888-285-2249
Medicare Supplement Members 800-307-8144
Medicare Information and Sales 855-375-8934
Human Resources
Human Resources Inquiries 866-977-7378
Supplier Registration
Supplier Registration  If you are interested in conducting business with Blue Cross and Blue Shield of New Mexico, this link takes you to our Supplier Registration Portal.