Customer Service

Contact the Customer Service Department for your plan using the information below.

Albuquerque Public Schools
(505) 837-8889
1-888-371-1928
Email APS Customer Service.

Federal Employee Program
1-800-245-1609
Email FEP Customer Service.

Indian Health Service
(505) 291-3559
1-800-255-0241
Email IHS Customer Service.

Los Alamos National Laboratory
1-800-711-3795
Email LANL Customer Service.

NM Public Schools Insurance Authority
1-888-966-7742
Email NMPSIA Customer Service.

NM Retiree Health Care Authority
1-800-788-1792
Email NMRHCA Customer Service.

New Mexico State University
1-866-369-NMSU (6678)
Email NMSU Customer Service.

PNM Resources, Inc.
1-888-PNM-BCBS (766-2227)
Email PNM Customer Service.

State of New Mexico
1-877-994-2583
Email SONM Customer Service.

HMO New Mexico
1-800-423-1630
Email HMONM Customer Service.

ALL OTHER MEMBERS
1-800-432-0750
Email BCBSNM Customer Service.

Sales & Marketing

Sales & Marketing Division Phone Numbers

Group Sales &
Sales Administration

For group product inquiries, including dental and life insurance.

1-800-672-9700
(505) 837-8787
Fax (505) 837-8600
Email Group Sales.

Roswell Sales Office
1-800-245-6503
(505) 625-2676
Fax (505) 625-9808
Email Roswell Sales Office.

Las Cruces Sales Office
(505) 532-5752
Fax (505) 532-5756
Email Las Cruces Sales Office.

Individual Sales

For individual product inquiries, including dental and life insurance.

1-866-445-1396
Fax (505) 837-8600
Email Individual Sales.

Roswell Sales Office
1-800-245-6503
(505) 625-2676
Fax (505) 625-9808
Email Roswell Sales Office.

Las Cruces Sales Office
(505) 532-5752
Fax (505) 532-5756
Email Las Cruces Sales Office.

Human Resources

For employment inquiries only.

Mailing Address
P.O. Box 27630
Albuquerque, NM 87125-7630

Fax resumes to: 505-816-5102.
Email Human Resources.