Web Site Privacy Statement
HIPAA Notice of Privacy Practices
Security Practices
Surveys and Forms
Use of E-Mail
Confidentiality
Updates to the Statement
At Blue Cross and Blue Shield of New Mexico (BCBSNM), a Division
of Health Care Service Corporation, a Mutual Legal Reserve Company,
we know how important your privacy is to you. Whether you are
a current customer or just visiting our Web site, we are committed
to attempting to protect the information you provide in the same
way that we protect it when you provide it to us over the phone,
in person, or through the mail.
Because we value your relationship with us, we have detailed below our privacy
objectives for our Web site:
Security Practices
We recognize and respect your desire for privacy when it comes
to your personal and health care affairs. We attempt to protect
online information according to established company security standards
and practices, and we continually evaluate new technologies for
safeguarding information.
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Surveys and Forms
You may have the opportunity to provide information to us through online surveys
and forms. We use this information to better understand your health care needs and
to provide quality products, services, and other opportunities.
BCBSNM wants your visit to our Web site to be informative and
enjoyable. We plan to use any information we obtain from you to
help us continually improve the content, functionality, and overall
usefulness of our Web site.
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Use of E-mail
Please use your own best judgment when sending information via the Internet to an
e-mail address. E-mail sent via the Internet may pass through private and public networks
with varying levels of security. Some networks may have taken steps to secure e-mail
transmissions while others have not, thereby compromising the privacy and integrity of
an e-mail. An e-mail may be copied, altered, or destroyed.
If you have personal or confidential information to relay to
our company, please call the appropriate member service phone number
that you will find in our Contact
Us section.
We preserve the content of your e-mail, your e-mail address, and our response so that
we can efficiently respond to questions you might have. We also do this in an effort to
meet legal and regulatory requirements.
We will respect your request not to be contacted by e-mail.
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Confidentiality
Again, please use your own best judgment when sending information via the Internet to
an e-mail address. E-mail sent via the Internet may pass through private and public networks
with varying levels of security. Some networks may have taken steps to secure e-mail
transmissions while others have not, thereby compromising the privacy and integrity of
an e-mail. An e-mail may be copied, altered, or destroyed.
If you have personal or confidential information to relay to
our company, please call the appropriate member service phone number
that you will find in our Contact
Us section.
If you do provide personal information, such as an e-mail, telephone
or fax number, or other identifying information, we do not plan
to disclose it without your consent. We will plan to maintain
this information, as well as any other transactions, according
to our usual security and confidentiality standards.
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Updates to the Statement
Evolving technology will continue to provide us with new and
better ways to collect and use information so that we may better
serve your health coverage needs. We may revise or update the
BCBSNM Privacy Statement to reflect these technological advances,
and we encourage you to return to this page from time to time
for any updates.
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A Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross
and Blue Shield Association.
© Copyright 2004. Health Care Service Corporation.
All Rights Reserved.
Legal Disclaimer | Privacy
Statement
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