Thank you for your interest in Blue Cross and Blue Shield of New Mexico. We'd like to know what you think about our site.
What do you like about the BCBSNM site? (check all that apply) Easy to navigate Site contains useful information Interesting graphics Layout of content Links to other sites Other:
Please rate the overall quality and usability of this Web site: Excellent Good Fair Poor
How did you learn about our Web site? (check all that apply) Commercial advertising: newspapers/ magazines, billboards BCBSNM material with Web address listed Search engine Another Web site Other:
Are you a: Member Provider Employer Broker Visitor
When you have a question regarding your health coverage, do you: (check all that apply) Look up information on our Web site Check your printed Benefit materials (Booklet, Summary) Call Customer Service Email Customer service Other:
Which areas of our site do you find the most useful? (check all that apply) Home page About Us/News Room Health Plans (benefit and plan information) Provider Search Health & Wellness Members Providers Employers Brokers Other:
Which areas of our site do you find the least useful? (check all that apply) Home page About Us/News Room Health Plans (benefit and plan information) Provider Search Health & Wellness Members Providers Employers Brokers Other:
Are you familiar with Blue ACCESS for Members, our secure Web portal where members can access their account information, review claims status, and view EOBs? Yes, I am a registered BAM user. No, but I want to learn more. I'm not interested at this time because:
Have you found our Healthy Links (to related health care Web sites) helpful? Yes No Never used this information resource
What other Web sites do you visit to find health information?
What information or features would you like us to add to our site?
Do you have other comments, suggestions, or questions?
Providing your name and email address is optional. This is helpful if we need to ask you for additional information so we can use your feedback to improve our Web site.
Thanks for your feedback. Click on the "Submit" button below when you're finished filling out the survey.
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
© Copyright 2004. Health Care Service Corporation. All Rights Reserved. Legal Disclaimer | Privacy Statement
