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Contact Us

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

(505) 291-3500
(800) 835-8699

Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113

Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107

Send Payment to:

Blue Cross and Blue Shield of New Mexico
P.O. Box 660858
Dallas, TX 75266-0858

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Medicare/Medicaid Members
Medicare Advantage Plans1-877-774-8592
Medicare Part D Plans1-888-285-2249
Medicare Supplement Plans1-800-307-8144
Medicaid Plans1-866-689-1523
HMO Members
HMO Customer Service1-800-423-1630
All Other Members
BCBSNM Customer Service1-800-432-0750
Group Sales
For group product inquiries, including dental, vision and life insurance e-mail our Group Sales team.1-800-672-9700
505-837-8787
Fax 505-837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas)575-532-5752
Fax 575-532-5756
Individual Sales
For individual product inquiries, including dental, e-mail our Individual Sales team.1-866-445-1396
Fax 505-837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas)575-532-5752
Fax 575-532-5756
Local Medicare Sales Office505-816-2140
Fax 505-816-2267
Medicare Information and Sales1-855-375-8934
Human Resources
Human Resources Inquiries1-866-977-7378
Supplier Registration
Supplier Registration If you are interested in conducting business with Blue Cross Blue Shield of New Mexico, this link takes you to our Supplier Registration Portal.

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