Contact Us

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

(505) 291-3500
(800) 835-8699

Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113

Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107

Product and Program Contact Information

If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:

Medicare/Medicaid
Blue MedicareRx	1-888-285-2249
Medicare Supplement	1-855-375-8934
Medicaid - BlueSalud	1-866-689-1523
Medicaid - Premium Assistance for Kids (PAK)	1-866-689-1523
HMO Members
HMO Customer Service	1-800-423-1630
All Other Members
BCBSNM Customer Service	1-800-432-0750
Group Sales
For group product inquiries, including dental, vision and life insurance e-mail our Group Sales team.	1-800-672-9700 505-837-8787 Fax 505-837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas)	575-532-5752 Fax 575-532-5756
Individual Sales
For individual product inquiries, including dental, e-mail our Individual Sales team.	1-866-445-1396 Fax 505-837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas)	575-532-5752 Fax 575-532-5756
Local Medicare Sales Office	505-816-2140 Fax 505-816-2267
Medicare Information and Sales	1-855-375-8934
Human Resources
Human Resources Inquiries	1-866-977-7378
Supplier Registration
Supplier Registration	If you are interested in conducting business with Blue Cross Blue Shield of New Mexico, this link takes you to our Supplier Registration Portal.