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Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630
(505) 291-3500
(800) 835-8699
Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113
Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
| Medicare/Medicaid | |
|---|---|
| Blue MedicareRx | 1-888-285-2249 |
| Medicare Supplement | 1-800-307-8144 |
| Medicaid - BlueSalud | 1-866-689-1523 |
| Medicaid - Premium Assistance for Kids (PAK) | 1-866-689-1523 |
| HMO Members | |
| HMO Customer Service | 1-800-423-1630 |
| All Other Members | |
| BCBSNM Customer Service | 1-800-432-0750 |
| Group Sales | |
| For group product inquiries, including dental, vision and life insurance e-mail our Group Sales team. | 1-800-672-9700 505-837-8787 Fax 505-837-8600 |
| Las Cruces Sales Office | 575-532-5752 Fax 575-532-5756 |
| Roswell Sales Office | 1-800-245-6503 575-625-2676 Fax 575-625-9808 |
| Individual Sales | |
| For individual product inquiries, including dental and life insurance, e-mail our Individual Sales team. | 1-866-445-1396 Fax 505-837-8600 |
| Las Cruces Sales Office | 575-532-5752 Fax 575-532-5756 |
| Roswell Sales Office | 1-800-245-6503 575-625-2676 Fax 575-625-9808 |
| Medicare Sales | 1-877-232-5532 505-816-2140 Fax 505-816-4613 |
| Human Resources | |
| Human Resources Inquires | 1-866-977-7378 |
