Blue Access for Employers

Contact Us

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

(505)291-3500
(800)835-8699

Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Ballon Fiesta Parkway NE
Albuquerque, NM 87113

Street Address - Full Service Unit: Claims and Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107




If you are a member with a question about your coverage, please contact Customer Service at the phone number on the back of your membership card or at 800-432-0750.


Group Sales
For group product inquiries, including dental, vision and life insurance e-mail our Group Sales team. 800-672-9700
505-837-8787
Fax 505-837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas) 575-532-5752
Fax 575-532-5756

Individual Sales
For individual product inquiries, including dental, e-mail our Individual Sales team. 866-445-1396
Fax 505-837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas) 575-532-5752
Fax 575-532-5756
Medicare Sales 1-855-375-8934
505-816-2140
Fax 505-816-2267

Blue Access for Employers Hours of Operation:
Monday - Friday 5:00 a.m. - 2:00 a.m. (MT)
Saturday 5:00 a.m. - 5:00 p.m. (MT)

Blue Access Internet Help Desk
(888)706-0583

Help Desk Hours of Operation:
Monday - Friday 6:00 a.m. - 9:00 p.m (MT)
Saturday 6:00 a.m. - 2:30 p.m. (MT)

E-mail
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