| Service Benefit Plan Customer Service |
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The Blue Cross and Blue Shield Federal Customer Service representatives are ready to assist you with your health benefit needs. Our experienced staff of representatives are trained to handle your questions about:
- Claims
- PPO benefits -- Standard Option and Basic Option
- Dental benefits
- Pharmacy programs
- Other Blue Cross and Blue Shield Benefit related questions
You can expect a professional and courteous response to your inquiries when you e-mail us or call Customer Service toll-free at 1-800-245-1609 Monday through Thursday from 8 a.m. to 5 p.m. Mountain Time (MT) and on Friday from 9 a.m. to 2 p.m. (MT).
Other important phone numbers: |
| Retail Pharmacy Program |
1-800-624-5060 |
| Mail Service Prescription Drug Program |
1-800-262-7890 |
| Blue Health ConnectionSM |
1-888-258-3432 |
| Precertification |
1-800-325-8334 |
| Vision Care Affinity Program |
1-800-551-3337 |
| Health & Wellness Products |
1-877-258-7283 |
| Overseas |
1-800-699-4337 |
| Federal Dental BlueSM |
1-866-431-1604 |
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