| Service Benefit Plan Customer Service |
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Blue Cross and Blue Shield FEP Customer Service is ready to assist you with your health benefit needs. Our experienced representatives are trained to handle your questions about:
- Claims
- PPO benefits -- Basic Option and Standard Option
- Dental benefits
- Pharmacy programs
- Other Blue Cross and Blue Shield benefit issues
You can expect a professional and courteous response to your inquiries when you e-mail us or call Customer Service toll-free at 1-800-245-1609 Monday through Thursday from 8 a.m. to 5 p.m. Mountain Time (MT) and on Friday from 9 a.m. to 2 p.m. (MT).
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Other important phone numbers:
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| Retail Pharmacy Program |
1-800-624-5060 |
| Mail-Order Prescription Drug Program |
1-800-262-7890 |
| Blue Health ConnectionSM |
1-888-258-3432 |
| Vision Care Program |
1-800-551-3337 |
| Complementary and Alternative Medicine |
1-877-258-7283 |
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