The 24/7 Nurseline can help when members have a health problem or concern. The 24/7 Nurseline is staffed by registered nurses who are available 24 hours a day, 7 days a week. In a matter of minutes, nurses can help members identify some options.
You can also use the telephone to access an audio library system that features health topics ranging from allergies to women's health. (Note: For medical emergencies, call 911 or your local emergency services first.)
View the Audio Health Library directory of topics:
English version (PDF) – more than 1,000 topics
Spanish version (PDF) – more than 600 topics
Note: The 24/7 Nurseline is available to all BCBSNM members except for a few groups who selected another nurseline vendor. Members can check with their employer group benefits administrator for additional information.
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