Pharmacy Information

Blue Cross Medicare Advantage
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Blue Cross Medicare AdvantageSM and Lovelace Medicare Plans have contracts with pharmacies that equal or exceed the Centers for Medicare & Medicaid Services (CMS) requirements for pharmacy access in your area.


With Blue Cross Medicare Advantage Plans and Lovelace Medicare Plans, you'll enjoy the convenience of:

  • Pharmacies nationwide, giving you peace of mind while traveling
  • More than 65,000 network pharmacies
  • Long-term care and home infusion pharmacies
  • Most local independent pharmacies
  • Indian Health Service pharmacies

For Blue Cross Medicare Advantage Plans (not including Lovelace Medicare Plan), to receive benefits, you must use Blue Cross Medicare Advantage network pharmacies or PrimeMail®* home delivery pharmacy service to access prescription drug benefits (except under non-routine circumstances and quantity limitations). Restrictions may apply.


For Lovelace Medicare Plans, to receive benefits, you must use Blue Cross Medicare Advantage network pharmacies or Express Scripts® home delivery pharmacy service to access prescription drug benefits (except under non-routine circumstances and quantity limitations). Restrictions may apply.


Pharmacy Directory

There are two easy ways to immediately search for a pharmacy in your network:

  1. Search online quickly to find a pharmacy with our Blue Cross Medicare Advantage Pharmacy Finder tool.
  2. Click on a directory link below to instantly review or print.

    Blue Cross Medicare Advantage Pharmacy Directory (HMO/PPO) - English   and en Español  

    Lovelace Pharmacy Directory (HMO/HMO-POS) - English   and en Español  

If you would like a Pharmacy Directory mailed to you, you may call customer service at: Blue Cross Medicare Advantage Plans 1-877-774-8592 TTY/TDD 711 or Lovelace Medicare Advantage Plans at 1-877-895-6448 TTY/TDD 711 or complete the online request form .




Preferred Network Pharmacies

For Blue Cross Medicare Advantage Plans, to help keep costs low, we have formed a preferred network of pharmacies that you may use to receive plan benefits at a lower copay than the other standard network pharmacies. Preferred network pharmacies include Albertsons, CVS/pharmacy®, Walmart, Walgreens, and AccessHealth independent pharmacies. Other pharmacies are available in our network. Search for your pharmacy to find a pharmacy near you.

Part D Pharmacies

For Lovelace Plans, to help keep costs low, we have formed a network of pharmacies that you must use to receive plan benefits. Other pharmacies are available in our network. Search the Lovelace Pharmacy Directory to find a pharmacy near you.

Home Delivery Pharmacy Service

PrimeMail and Express Scripts are home delivery pharmacy services that offer:

  • Up to a 90-day supply of medications at one time
  • Notifications when your order is received and when your prescriptions are sent (by e-mail or over the phone, whichever you prefer)
  • Three ways to order refills: online, by phone or through the mail

Out-of-Network Pharmacies

Covered drugs are available at out-of-network pharmacies in emergency or unusual circumstances and for non-routine access to covered Blue Cross Medicare Advantage drugs (illness while traveling outside the plan's service area where there is no network pharmacy, for example). For more information on these special circumstances for out-of-network coverage and/or what pharmacies may be available to you, please contact Customer Service at: Blue Cross Medicare Advantage Plans 1-877-774-8592 TTY/TDD 711 or Lovelace Medicare Advantage Plans at 1-877-895-6448 TTY/TDD 711.


Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

*PrimeMail is a registered mark of Prime Therapeutics LLC.
PrimeMail is offered by Prime Therapeutics LLC, a separate company that provides pharmacy benefit management services for Blue Cross and Blue Shield of New Mexico.
EXPRESS SCRIPTS is a registered trademark of Express Scripts, Inc.© 2016 Express Scripts Holding Company. All Rights Reserved Express Scripts, Inc. is an independent company that provides drug mail order services for Blue Cross and Blue Shield of New Mexico.