Blue Cross Blue Shield of New Mexico
HMO New Mexico
 
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Timely Claim Filing

BCBSNM and HMONM Contracted Providers

The BCBSNM/HMONM contract requires providers to initially submit claims within 90 days of date on which service was rendered; see contract page 4, Article IIB.3. If an original claim is submitted after the 90 day limit, it is denied for timely filing.

Appeal of Timely Filing

Claims submitted along with proof of initial timely filing, which are within one year of the date of service, will be allowed. Claims received for timely filing reconsideration that are more than one year from date of service will be denied.

Proof of timely filing:
Claims submitted for consideration of timely filing must be reviewed with information that indicates the claim was initially submitted within the appropriate time frame. Acceptable proof of claim filing within 90 days of the date on which service was rendered include the following situations or documentation:

Proof

Examples

Printout indicating the original date the claim was submitted and to whom

account ledger posting that includes multiple patient submissions
patient ledger
BCBSNM/HMONM returned claim sheet
UB-92 with date of original submission in box 86

COB information within 90 days from other insurance or Medicare processing date

Medicare EOB
Other insurance EOB or EOP

Proof of follow-up with member for lack of insurance information

Member IS responsible for providing current and appropriate insurance information to the provider.

Copies of dated letters requesting information from member

Document indicating claim sent to wrong carrier within 90 days from date of service and received by BCBSNM/HMONM within six months of service date

copy of EOB from other Insurance Carrier showing denial

Enrollment issues are reviewed on a case-by-case basis

Member not enrolled, claim returned to provider

Third-party liability issues are reviewed on a case-by-case basis

 

Legal incapacity issues are reviewed on a case-by-case basis

physical illness
mental condition
death of contract holder
death of provider

Copy of BCBSNM/HMONM acceptance report for EDI claims

Report from provider’s clearing-house vendor is NOT accepted as proof.

BCBSNM/HMONM rejection report is NOT accepted as proof because the claim was never received by our office. It is the Provider's responsibility to submit a correct claim through EDI within the 90-day filing limit.

EMC Input Transaction Report
Blue Cross Data Collection – BCBSNM
Accepted Claims Report

 

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