Blue Access for Producers

Contact Us

Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

(505) 291-3500
(800) 835-8699

Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113

Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107


If you are a member with a question about your coverage, please contact Customer Service at the phone number on the back of your membership card or at 800-432-0750.


Group Sales
For group product inquiries, including dental, vision and life insurance, e-mail our Group Sales team. (800) 672-9700
(505) 837-8787
Fax (505) 837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas) (575) 532-5752
Fax (575) 532-5756
Individual Sales
For individual product inquiries, including dental, e-mail our Individual Sales team. (866) 445-1396
Fax (505) 837-8600
Southern New Mexico Sales (e.g. Las Cruces, Roswell, and Surrounding Areas) (575) 532-5752
Fax (575) 532-5756
Medicare Sales (855) 375-8934
(505) 816-2140
Fax (505) 816-2267
Producer Sales and Services for Individual Products
Producer Sales Unit
Please provide your Producer # with email inquiries.
(866) 446-5685
Retail Producer Services (888) 697-0679

 

Producer Service Center for Group and Individual 

For questions, other than sales, benefits and membership.

Producers (Agents/Brokers) who need assistance with any of the following issues should contact the Producer Service Center at (855) 782-4272 or by email:

Individual and Group Commission inquiries
Producer of Record requests, instruction, submission and status
Book of business transfers, instruction, submission and status
Producer contracts
Producer appointments
Licensing inquiries
General inquiries regarding PDP certifications
General inquiries regarding PDP Referral programs where applicable
General inquiries for any other producer related issues, excluding membership inquiries such as benefits etc.