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Resolved: Rural/Route in Billing Provider Address

You may have experienced claim rejections when the words “Rural” and/or “Route” were submitted within the address in the Billing Provider Address, Loop 2010AA.

Example:
123 Route 30
Your Town, Your State 12345-6789

Effective January 23, 2012, systems were updated to accept this type of physical street address. Please resubmit any claims that were rejected.

Note: Electronic claims submitted with “Rural” and/or “Route” at the beginning of the Billing Provider Address, Loop 2010AA will continue to reject, as this type of address is not recognized as a physical street address (Example: Rural Road 30, Your Town, Your State 12345-6789).

If you have any questions regarding this notice, please contact our Electronic Commerce Center at (800) 746-4614.