Key Contacts List

Blue Medicare PPO Key Contacts List

 

Blue Medicare PPO Provider Customer Service
(To obtain Benefits, Eligibility or Claims Status)

1-866-706-7745

M – F  8:00 a.m. – 5:00 p.m.  (MST)

 

Utilization Management (UM)

 
  • Preauthorization and Out-of-Network Referrals

1-800-325-8334
  • Preauthorization Fax

1-505-816-3608
  • Case Management Programs

1-800-325-8334
  • Case Management Programs Fax

1-505-816-3608
  • Disease Management Programs

1-866-252-8106
  • Disease Management Programs Fax

1-505-816-3608

 

American Imaging Management (AIM)

 
  • Call Center

1-866-745-1789
  • Internet

www.amereicanimaging.net
  • Fax

1-800-610-0050

 

Participating Labs

 
  • Quest

1-800-232-3766
  • SED

1-800-999-5227
  • Tricore

1-800-245-3296

 

Electronic/Paper Claim Questions or Problems

 
  • The Availity Health Information Network

   

1-800-AVAILITY
1-800-282-4548

Web site Address

www.availity.com

 
  • Blue Medicare PPO Claims Address
    (For submission of paper claims)

Blue Medicare PPO

P.O. Box  3567  

Scranton, PA  18505

 

Behavioral Health Services

 
  • Mesa Mental Health
    (For Preauthorization Only)

1-800-583-6372

 
  • Blue Medicare PPO Provider Customer Service  
    (To obtain Benefits, Eligibility or Claims Status)

1-866-706-7745

 

CMS Web site Address

 

www.cms.gov