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ERA/EPS File Delay Update

January 2, 2014

We appreciate your patience as we continue to work through recent issues preventing delivery of Electronic Remittance Advice (ERA) and Electronic Payment Summary (EPS) files.

  • While most of the outstanding files were successfully delivered for downloading by designated Receivers on the Availity® Web portal as of Dec. 30, 2013, a portion of files prior to Dec. 28, 2013, is still being researched.
  • A notification will be posted on this website, as well as on the Availity Web portal, once the remaining delayed ERA/EPS files are available.
  • There are no known issues with Electronic Funds Transfer (EFT) and all EFT payments are running current at this time.

If you have any questions regarding the above notification, please contact our Electronic Commerce Center at 800-746-4614.

 

Availity is a registered trademark of Availity, LLC. Availity is a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services offered by independent third party vendors. If you have any questions about the products or services offered by such vendors, you should contact the vendors directly.