Electronic Funds Transfer Delays (Oct. 17, 2013)
October 17, 2013
Blue Cross and Blue Shield of New Mexico (BCBSNM) completed a system upgrade last weekend for Electronic Funds Transfer (EFT) transactions. Our bank experienced a delay in upgrading and processing our files due to the banking holiday on Monday, Oct. 14, 2013.
Technical difficulties this week at BCBSNM have caused further delays and, as a result, our files for Oct. 14, 2013, could not be sent until Oct. 17, 2013. This means funds that would have been dispersed via EFT to providers as of Oct. 17, 2013, could not be made available until Friday, Oct. 18, 2013.
We appreciate your patience and apologize for any inconvenience caused by the above issue.