Electronic Remittance Advice Enrollment Process Change
The Electronic Remittance Advice (ERA) is a HIPAA-compliant electronic data file that can be used for automatic posting of payments to your patient accounts. The advantage of the ERA is that the payment information is received in your office the pay cycle after claim finalization. Also, when you enroll for ERA, you will automatically receive the Electronic Payment Summary (EPS) – a convenient alternative to your paper Provider Claim Summary (PCS).*
Effective September 3, 2012, Blue Cross and Blue Shield of New Mexico (BCBSNM) began processing ERA enrollment requests. This means that, instead of faxing enrollment forms to Availity® as instructed in the past, the ERA enrollment form should now be faxed to our Electronic Commerce Services Department at 312-946-3500.
Providers/receivers requesting ERA set-up are still required to first register with Availity in order to obtain an Availity Customer ID. The Customer ID is needed to activate the ERA request.
For more detailed information and to get started with ERA and other electronic transactions, visit the Claims & Eligibility/Electronic Commerce section. You may also call our Electronic Commerce Center at 800-746-4614 for enrollment assistance.
*Note: BCBSNM does not charge for set-up or delivery of the ERA to your mailbox on the Availity portal. However, you may incur fees for translation software, or, if you have designated a billing agent to receive the ERA on your behalf, they may charge a fee to deliver your files to you. If you utilize a software vendor, billing service or clearinghouse, it is very important to contact them so that you are aware of any fees for products or services they provide.
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