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Online Member Liability Estimator Out-of-area Transaction Issue

October 19, 2012

Updated October 24, 2012 – This Issue has been resolved as of October 23, 2012

Blue Cross and Blue Shield of New Mexico (BCBSNM) Member Liability Estimator (MLE) transactions are currently functioning intermittently for out-of-area (BlueCard®) patient requests. Requests for local BCBSNM members are functioning properly. BCBSNM MLE tools include the CareCost EstimatorSM (Availity®), and RealEstimateSM (RealMed®). Your patience is appreciated as internal teams work to resolve this issue as quickly as possible.

Availity is a registered trademark of Availity, L.L.C. RealMed is a registered trademark of RealMed Corporation, an Availity Company. Availity, L.L.C. and RealMed Corporation are independent third party vendors and are solely responsible for their products and services.

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