Online Member Liability Estimator Out-of-area Transaction Issue

October 19, 2012

Updated October 24, 2012 – This Issue has been resolved as of October 23, 2012

Blue Cross and Blue Shield of New Mexico (BCBSNM) Member Liability Estimator (MLE) transactions are currently functioning intermittently for out-of-area (BlueCard®) patient requests. Requests for local BCBSNM members are functioning properly. BCBSNM MLE tools include the CareCost EstimatorSM (Availity®), and RealEstimateSM (RealMed®). Your patience is appreciated as internal teams work to resolve this issue as quickly as possible.

Availity is a registered trademark of Availity, L.L.C. RealMed is a registered trademark of RealMed Corporation, an Availity Company. Availity, L.L.C. and RealMed Corporation are independent third party vendors and are solely responsible for their products and services.

Back to Provider News and Updates