Electronic Refund Management (eRM)
ERM is an online tool that can help simplify your overpayment reconciliation and related processes.
In addition to single sign – on convenience, eRM enables you to:
- Receive electronic notification of overpayments
- View overpayment requests
- Inquire/Dispute/Appeal a request
- Deduct from future payments
- Pay by check
Webinar Registration Links
- June 12, 2013 - 1:00-2:00 p.m.

- June 19, 2013 – 1:00-2:00 p.m.

- June 26, 2013 – 1:00-2:00 p.m.

- July 3, 2013 – 1:00-2:00 p.m.

- July 10, 2013 – 1:00-2:00 p.m.

- July 17, 2013 – 1:00-2:00 p.m.

- July 24, 2013 – 1:00-2:00 p.m.

- July 31, 2013 – 1:00-2:00 p.m.

*Prior to accessing eRM, you must be registered with Availity. For Availity registration information visit www.availity.com
or call Availity Client Services at (800) AVAILITY (282-4548).
Availity is a registered trademark of Availity, L.L.C., an independent contractor. Availity, L.L.C. is solely responsible for its products and services.