Electronic Refund Management (eRM)

ERM is an online tool that can help simplify your overpayment reconciliation and related processes.

In addition to single sign-on convenience, eRM enables you to:

  • Receive electronic notification of overpayments
  • View overpayment requests
  • Inquire/Dispute/Appeal a request
  • Deduct from future payments
  • Pay by check


To request one-on-one training email us. Please include name and telephone number.

eRM Webinar Registration Links - all sessions are from 1:00-2:00 p.m.