Electronic Refund Management (eRM)
ERM is an online tool that can help simplify your overpayment reconciliation and related processes.
In addition to single sign-on convenience, eRM enables you to:
- Receive electronic notification of overpayments
- View overpayment requests
- Inquire/Dispute/Appeal a request
- Deduct from future payments
- Pay by check
To request one-on-one training email us. Please include name and telephone number.
eRM Webinar Registration Links - all sessions are from 1:00-2:00 p.m.