Availity participating providers can enroll in webinars. View the webinar schedule .
Register for BCBSNM hosted Back to Basics: Availity 101 complimentary online training.
Detailed claim status is easily accessible online via the BCBSNM Claim Research Tool. Learn more
Electronic Funds Transfer (EFT), Electronic Remittance Advice (ERA), Electronic Payment Summary (EPS)
- EFT – a secure method of claims payment
- ERA – an electronic file that explains claim payment and remittance information
- EPS – an electronic print image of the Provider Claim Summary
eRM is an online tool that can help simplify your overpayment reconciliation and related processes. Learn More
BCBSNM is hosting several online informational webinars to raise awareness about the importance of ICD-10 readiness, with an emphasis on enrolling to test with BCBSNM. Learn More
Our IVR system uses voice recognition technology so that you can obtain automated information on member eligibility, benefits or to adjust a claim. All you need to do is speak your request – the IVR does the rest. Learn More
iExchange is a Web-based application that supports an automated preauthorization process. Learn More