Contact Us

A Designated Service Unit is Here for You

If you need help communicating with BCBSNM, call us. We offer bilingual interpreters for members who call Customer Service. Our staff includes Customer Advocates who speak Spanish. If you need language services or have questions about your health plan coverage, please call us toll-free at 800-432-0750.

BCBSNM Customer Service:

Monday – Friday, 6 a.m. – 8 p.m. (MT)
Weekends & Holidays, 8 a.m. – 5 p.m. (MT)
Closed Thanksgiving and Christmas.

Mailing Address:

Attn: ABQ Health Partners DSU
Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

Physical Address:

Blue Cross and Blue Shield of New Mexico
4373 Alexander NE
Albuquerque, NM 87107