Getting Care

Need to find a doctor or hospital? Are you looking for an urgent care center near you? Or maybe you have questions about getting approval for medical or behavioral health care.

Blue Cross and Blue Shield of New Mexico (BCBSNM) is here to help you get access to the care you need. You can pick from our large network of providers. When you enroll in Blue Cross Community Centennial, you will choose a PCP. Your PCP will coordinate your health care.

Some services need prior approval from BCBSNM before you are treated. You or your provider must call to request approval. Your provider should know which services need approval and help with the details.

If you need help getting to an appointment, see transportation services.

Learn about finding a provider, preauthorization and virtual visits.

 

Contact Us

If you have questions about Blue Cross Community Centennial, call 866-689-1523. Members with hearing or speech loss can call the TTY/TDD line at 711. You can also email us.