Important Information

Terms of Use and Privacy Statement

Welcome to the Blue Cross and Blue Shield of New Mexico (BCBSNM) website. Please read the following important information, as it describes the policies governing the use of this website, including information concerning privacy, security, links to other websites, copyright infringement and more.

Read the full Terms of Use

HIPAA Notice of Privacy Practices (NoPP) and Privacy Forms

The NoPP is a notice that BCBSNM is required by the Health Insurance Portability and Accountability Act (HIPAA) to provide to members covered under a BCBSNM insurance policy. Under HIPAA, BCBSNM is also required to offer you certain rights related to your privacy. Use the appropriate Privacy Form in order to exercise one of these rights.

Read the NoPP and access Privacy Forms

Code of Business Ethics and Conduct

BCBSNM is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations. BCBSNM has adopted a Code of Business Ethics and Conduct  for our employees, as well as a Vendor Code of Business Ethics and Conduct  for those vendors who conduct business with us and/or provide services to our customers.

Copyright Infringement Notification

If you are a copyright owner or agent and believe that any content on the BCBSNM website infringes upon your copyrights, get information about what information to provide and how to contact us.

View notice


Contact Us

If you have questions about Blue Cross Community Centennial, call 866-689-1523. Members with hearing or speech loss can call the TTY/TDD line at 711. You can also email us.