Important Information

Terms of Use and Privacy Statement

Welcome to the Blue Cross and Blue Shield of New Mexico (BCBSNM) website. Please read the following important information, as it describes the policies governing the use of this website, including information concerning privacy, security, links to other websites, copyright infringement and more.

Read the full Terms of Use

Privacy Information

Notice of Privacy Practices (NoPP) and Privacy Forms

As a Centennial Care member, you have certain rights related to how your Protected Health Information (PHI) can be used and shared. These rights were described in the privacy notice that you received. You can use the privacy forms found at this link – Privacy Forms – to make a request related to these rights. For more information about this notice or your rights, please call Member Services at 1-866-689-1523 (TTY: 771).

Code of Business Ethics and Conduct

BCBSNM is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations. BCBSNM has adopted a Code of Business Ethics and Conduct  for our employees, as well as a Vendor Code of Business Ethics and Conduct  for those vendors who conduct business with us and/or provide services to our customers.

Copyright Infringement Notification

If you are a copyright owner or agent and believe that any content on the BCBSNM website infringes upon your copyrights, get information about what information to provide and how to contact us.

View notice

Non-Discrimination Notice

BCBSNM complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. You can view our non-discrimination notice  for more information.




Contact Us

If you have questions about Blue Cross Community Centennial, call 866-689-1523. Members with hearing or speech loss can call the TTY/TDD line at 711. You can also email us.