Media Contacts

If you are a member of the media with questions, please contact:

Laurie Volkin at 505-816-2041

Email Laurie

For all other questions,
please call 800-654-7385.

Information Regarding Anthem Data Breach

Feb. 05, 2015

On Wednesday, February 4, Anthem, Inc., the largest of the Blue Cross and Blue Shield Plans, disclosed that its databases that store employee and customer data had been breached by hackers. It is not clear how many records have been exposed. While the investigation is still ongoing, at this time, Anthem is reporting that no medical records were accessed in the breach, but personal information, including Social Security Numbers, was accessed. Anthem has advised us that it has engaged the FBI and is in the process of conducting a detailed forensic investigation into the breach.

The security of our members' and employees' personal and health information is a top priority for Blue Cross and Blue Shield of New Mexico. We are working hard with Anthem to determine whether any of our customers or employees were affected by this event. Should we discover that any of our members were impacted, you will be notified.

If you have concerns about any of your online accounts, we recommend that you monitor them closely for unusual activity. We will provide additional information as it is available.

Anthem has established a special website  to address questions about this incident.

For more information, see also: Anthem Data Breach Update, Anthem Data Breach: Free Credit Services and New Information on Anthem Data Breach.