Media Contacts

If you are a member of the media with questions, please contact:

Laurie Volkin at 505-816-2041

Email Laurie


For all other questions,
please call 800-654-7385.

Create a Stronger Password for Blue Access for MembersSM (BAMSM)

Feb. 01, 2018

Blue Cross and Blue Shield of New Mexico cares about your security. To help keep your personal information safe, we've updated our password requirements. The next time you log in, you may be asked to create a stronger password. Stronger passwords help keep identity thieves from accessing your personal information.

Stronger Password Guidelines

Your new password must follow these guidelines:

  • Include 8 to 20 characters
  • Include a mix of at least 3 of the following: uppercase letters, lowercase letters, numbers or symbols.
  • Not include repeating characters (e.g., “aaa111”)
  • Not include sequential letters or numbers (e.g., “abc123”)
  • Is different than your last 6 passwords.

Log in to BAM and change your password (under Settings, User Profile).