Media Contacts

If you are a member of the media with questions, please contact:

Laurie Volkin at 5505-816-2041

Email Laurie


For all other questions,
please call 800-654-7385.

Beware of Health Insurance Sales Phone Scam

Aug. 22, 2018

Blue Cross and Blue Shield of New Mexico has learned about robocalls being made by people falsely claiming to be sales reps of Blue Cross or Blue Cross and Blue Shield. The robocallers claim to be selling health insurance. BCBSNM is not making any automated prerecorded sales calls.

  • Those calls are not from us. We don't yet know who is placing these calls. They appear to be trying to get you to give out personal or financial information.
  • This is reported as a nationwide scam.
  • If you get one of these calls, hang up right away. Don't give out your personal information. Don’t respond to prompts asking you to "press 1" or "press 2."
  • Open Enrollment for individual health insurance ended Dec. 15, 2017. Unless you qualify for special enrollment, you can't get health insurance until the next Open Enrollment which starts Nov. 1, 2018.
  • Read more about health care fraud  and protecting your personal and financial information.