Media Contacts

If you are a member of the media with questions, please contact:

Laurie Volkin at 505-816-2041

Email Laurie

For all other questions,
please call 800-654-7385.

Members: Go Digital! Update Your Preferences and Contact Information

Jan. 08, 2019

If you want fast, easy and secure access to your Blue Cross and Blue Shield of new maxico account, go digital and tell us how you want us to communicate with you.

Prefer texting? Sign up for claims and benefit information, health tips and prescription reminders. Or, you can text us to find a doctor or urgent care center.

If email is your thing, let us know so we can send claim processing alerts and health tips to your favorite email inbox.

Love to surf the web on a laptop, PC or phone? Great! Avoid waiting for snail mail to see updates to your explanation of benefits (EOB) information. You can sort, organize and download up to 18 months of your claims history.

It’s up to you. Let us know and we’ll provide communication your way.

Update your preferences now.