Message from Our CEO and President About COVID-19
To Our Valued Members,
As always, our top priority is the health, safety, and well-being of our employees, our members, customers, and the communities we serve. With strong local roots, we have demonstrated an unyielding commitment to stand with our members and communities for more than eight decades — and today is no different.
We are committed to helping you stay informed about COVID-19 and access the care and coverage you need during this evolving health issue.
To prepare, we are working to ensure the safety of our employees. While that may include working remotely, we do not expect any disruption in service and are ready to provide members, customers and providers the help they need.
As developments occur, we will provide updates. If you have questions about your coverage, please call the Customer Service number on your member ID card.
Thank you for being our member. Our priority is — and will always remain — with you.
Dave Lesar, Interim CEO and Board Member, Health Care Service Corporation
Maurice Smith, President, Health Care Service Corporation