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Blue Cross and Blue Shield of New Mexico Announces 2024 Medicare Plan Offerings

ALBUQUERQUE — Blue Cross and Blue Shield of New Mexico (BCBSNM) is offering Medicare Advantage Prescription Drug (MAPD) plans in 30 out of 33 counties in New Mexico, providing options to 479,000 Medicare-eligible individuals. BCBSNM continues to increase access to rural and underserved areas by expanding the Medicare Advantage service area into Eddy County for HMO and Dual Needs Special Plans (DSNP) in 2024.

During this year’s Annual Enrollment Period (AEP), BCBSNM’s plans offer lower out-of-pocket costs, increased network access, prescription drug coverage and supplement benefits including dental, vision and hearing.

New Plan Features for 2024
The BCBSNM 2024 Medicare product portfolio offers shoppers an increased range of affordable options and new opportunities to get even more from Medicare. “This Annual Enrollment Period we are offering coverage tailored to individual needs,” said BCBSNM Vice President of Sales Marlene Baca. “We are here to help members find the right plan to manage health care costs and navigate the complex health care system.”

  • Amazon Pharmacy added as a preferred mail-order pharmacy for all MAPD plans.
  • DSNP plans have the option to use their over-the-counter benefit at participating retail stores.
  • Some plans will offer 24/7 access to nurses and virtual primary care visits.
  • Additional features may include a travel benefit, referred to as the BlueCard® program.

o  This enables members to obtain health care services with participating providers and independent BCBS plans across the country and in more than 200 countries and territories worldwide.

  • With the prescription drug plan (Part D) options, BCBSNM offers the convenience of nationwide coverage at thousands of pharmacies and mail-order choices, helping members save on prescription drug copays when using a Preferred Pharmacy.

Strong Provider Network
We maintain and monitor a wide network of participating providers including physicians, hospitals, skilled nursing facilities, ancillary providers and other health care providers. There are approximately 4,000 primary care providers, 21,000 specialists and 600 hospitals and other health care facilities that members can access for covered services.

Enrollment Assistance
To help people understand the benefits of Medicare Advantage plans, BCBSNM is organizing in-person events, including Care Van® events, with provider and civic partners including the City of Albuquerque Department of Senior Affairs, Optum, Lovelace Health System and CHRISTUS St. Vincent.

During AEP, Medicare specialists will host walk-in hours at BCBSNM headquarters, 5701 Balloon Fiesta Parkway, from now through December 7, Monday through Friday, from 9 a.m. to 3 p.m.  The events are open to everyone.

For more information, visit, attend a no-cost Medicare information seminar or call 1-866-286-6159 (TTY 711).

The 2024 Medicare Advantage and prescription drug plan Annual Enrollment Period is happening now and ends on December 7, 2023, for January 1, 2024, coverage. 

For additional information, visit


About Blue Cross and Blue Shield of New Mexico
Blue Cross and Blue Shield of New Mexico is the largest commercial health insurer in New Mexico with nearly 700,000 New Mexicans carrying a Blue Cross and Blue Shield card. Since 1940, BCBSNM has been committed to promoting the health and wellness of its members and communities through accessible, cost-effective, quality health care. BCBSNM is a Division of Health Care Service Corporation, the country’s largest customer-owned health insurer. Health Care Service Corporation is a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association. 

We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, just call us at 1-877-774-8592. Someone who speaks English/Language can help you. This is a free service.

Tenemos servicios de intérprete sin costo alguno para responder cualquier pregunta que pueda tener sobre nuestro plan de salud o medicamentos. Para hablar con un intérprete, por favor llame al 1-877-774-8592. Alguien que hable español le podrá ayudar. Este es un servicio gratuito.

HMO, PPO, HMO Special Needs Plans, and PPO Special Needs Plans provided by Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC). PPO plan provided by HCSC Insurance Services Company (HISC). HCSC and HISC are Independent Licensees of the Blue Cross and Blue Shield Association. HCSC is a Medicare Advantage organization with a Medicare contract and a contract with the New Mexico Medicaid program. HISC is a Medicare Advantage organization with a Medicare contract. Enrollment in these plans depends on contract renewal.

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

Amazon Pharmacy is contracted to provide pharmacy home delivery services to Blue Cross and Blue Shield of New Mexico.

Media Contact

Laurie Volkin

Amanda Douglas

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association