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Blue Cross and Blue Shield of New Mexico Announces 2023 Volunteer of the Year

Employee awarded honor for outreach work with unhoused individuals

ALBUQUERQUE — Blue Cross and Blue Shield of New Mexico proudly announces Nicky Singh as its 2023 Volunteer of Year. Each year, BCBSNM honors an exemplary employee who makes a difference in their community through outstanding volunteer efforts. 

BCBSNM employees are considered for this recognition by peer or self-nomination and undergo an anonymous review process for selection. Singh, a member care coordinator for Blue Cross Community Centennial, is recognized for her outreach efforts with Street Safe NM and ASUR Street Outreach, where she puts together hygiene packages in her home, collects donations for clothing and travels around Albuquerque to distribute items to women in need.

During her evening deliveries, she often works alongside the Healthcare for the Homeless mobile unit connecting unhoused individuals seeking health care support with health information and resources.

“What I most enjoy are the interactions and connections I make during outreach,” she said. “While not all interactions are happy ones, each one is a learning opportunity, which allows me to be more prepared for the next challenge.”

Beyond her commitment to Street Safe NM and ASUR Street Outreach, Singh and her family also volunteer with Cuidando Los Niños every Thanksgiving and Christmas, when they sponsor a family and purchase items on their wish list. 

Singh has logged over 700 volunteer hours in 2023. She says she’s motivated to volunteer by the desire to leave behind a legacy of compassion for others.

“For me, volunteering is important because it helps me stay connected to my community and it gives me purpose,” she said. “My hope is to make a positive impact on the lives of the women I interact with regardless of how small that impact might be and to encourage others to take the time to support a cause they are passionate about.”

As part of her Volunteer of the Year recognition, BCBSNM is donating $1,000 to Singh’s charity of choice, A Light in the Night Community Outreach, which works to improve the health, safety and well-being of Albuquerque’s homeless community.

“We want to thank Nicky for serving as a role model to her coworkers and for making a positive difference in our community,” said Janice Torrez, BCBSNM president. “Her kind, giving spirit has helped many people live brighter and more comfortable lives.”


About Blue Cross and Blue Shield of New Mexico
Blue Cross and Blue Shield of New Mexico is the largest commercial health insurer in New Mexico with approximately 700,000 New Mexicans carrying a Blue Cross and Blue Shield card. Since 1940, BCBSNM has been committed to promoting the health and wellness of its members and communities through accessible, cost-effective, quality health care. BCBSNM is a Division of Health Care Service Corporation, the country’s largest customer-owned health insurer and fourth largest health insurer overall. Health Care Service Corporation is a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association. 

Media Contacts

Laurie Volkin

Amanda Douglas

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association