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Lovelace Health System and Blue Cross and Blue Shield of New Mexico Reach New Agreement

ALBUQUERQUE, New Mexico — Lovelace Health System and Blue Cross and Blue Shield of New Mexico today announced they have reached a new participation agreement, ensuring that all Lovelace facilities and employed physicians and providers will remain in-network with BCBSNM.

LHS patients with BCBSNM insurance, including all commercial, individual/family, Medicare Advantage and Turquoise Medicaid plans, will continue to access the trusted, high-quality care Lovelace provides at in-network rates and do not need to take any action.

“This agreement is about stability for the patients and communities who count on us every day,” said Cliff Wilson, president and chief executive officer of LHS. “Our teams worked to reach a solution that preserves uninterrupted access to care while also recognizing the resources required to sustain high-quality healthcare in New Mexico. We have reached a four-year agreement that allows us to continue investing in our caregivers, expanding services and fulfilling our mission to serve New Mexicans as we have for more than 100 years.”

“BCBSNM has supported our members and communities for more than 85 years and we value our long-standing relationship with Lovelace Health System,” said Janice Torrez, president of BCBSNM. “Our customers are our priority, and we were able to reach an agreement with LHS that protects our members’ access to quality care.”

To learn more about Lovelace and its commitment to providing quality and state-of-the art care, please visit lovelace.com. To learn about BCBNSM’s dedication to providing healthcare coverage to New Mexicans, visit bcbsnm.com.

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About Blue Cross and Blue Shield of New Mexico
Blue Cross and Blue Shield of New Mexico is the largest commercial health insurer in New Mexico with approximately 700,000 New Mexicans carrying a Blue Cross and Blue Shield card. Since 1940, BCBSNM has been committed to promoting the health and wellness of its members and communities through accessible, cost-effective, quality health care. BCBSNM is a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, the country’s largest customer-owned health insurer and fourth largest health insurer overall. HCSC is an Independent Licensee of the Blue Cross and Blue Shield Association.

About Lovelace Health System
Lovelace is comprised of New Mexico Heart Institute/Lovelace Medical Group, Lovelace Women’s Hospital, Lovelace Medical Center, Heart Hospital of New Mexico at Lovelace Medical Center, Lovelace Westside Hospital, Lovelace Regional Hospital and Lovelace UNM Rehabilitation Hospital. Across its five hospitals, 34 health care clinics, seven urgent care clinics and six outpatient therapy clinics, Lovelace has 619 inpatient beds and employs a team of more than 3,400 employees, including over 311 health care providers. Lovelace continues to invest in our community, providing more than $130 million in unfunded care, investing over $28 million in healthcare capital and supporting local nonprofit and community organizations with more than $404,000 in charitable contributions and community support in 2025. From the first and only hospital in New Mexico dedicated to women’s health to the state’s only hospital devoted exclusively to cardiovascular care, Lovelace is a leader in meeting the healthcare needs of this region. 

Media Contacts

BCBSNM
Amanda Douglas
media@bcbsnm.com

Lovelace Health System
Whitney Alcantar
whitney.alcantar@lovelace.com

 



A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association