Contact Us

BCBSNM Customer Service for NMSU PPO Plan:

If you need help communicating with BCBSNM, we can help. We offer bilingual interpreters for members who call Customer Service. Our staff includes Customer Advocates who speak Spanish. If you need language services or have questions about your health plan, please call us. You can also contact Customer Service with a secure message through Blue Access for MembersSM.

866-369-NMSU (866-369-6678)
Monday – Friday, 6 a.m. – 8 p.m. (MT)
Weekends & Holidays, 8 a.m. – 5 p.m. (MT)
Closed Thanksgiving and Christmas.

Mailing Address:
Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630

Physical Address:
Blue Cross and Blue Shield of New Mexico
4373 Alexander NE
Albuquerque, NM 87107

BCBSNM Customer Service for NMSU Medigap Plan G:

877-688-1795. TTY/TDD: 711.
8 a.m. – 8 p.m. (MT), 7 days a week.
If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on weekends and holidays.

Mailing Address:
Attn: Blue Cross MedicareRx
c/o Member Services
P.O. Box 3897
Scranton, PA 18505-9947

NMSU Website

Visit the NMSU website . When you finish visiting their site, simply close the new window to return to the BCBSNM site.