Convenient Ways to Pay Your Bill


Make a one-time payment by bank draft through OrbiPay®*.
Visit OrbiPay's secure website, and see the instructions to make your payment.

By automatic recurring payments

Set up recurring electronic funds transfer (EFT) by calling Customer Service toll free at 866-236-1702.

By personal check over the phone

Call the OrbiPay payment line toll-free at 877-433-3755. Please have your member ID number, bank routing number and bank account number ready. Your payment will be applied within 24 hours.

In person

Bring a copy of your premium invoice, which includes your member ID number and your "receive code," to any of the MoneyGram® locations near you (including most Walmart, ACE Cash Express and CVS stores) and pay with cash. MoneyGram locations in Walmart stores also take debit card payments. Payments made in person will be applied to your account within 1-2 business days.

By credit or debit card

Pay using a credit, debit or pre-paid debit card:

  • Call 866-654-8569 and enter the necessary information when prompted to make your payment.
  • Or log into your Blue Access for Members account and look for the Billing & Payments section. Payments made with a card will be applied to your account within 1-2 business days.

By mail

Pay your premium by mail with a personal check, cashier's check or money order. To do so, be sure you:

  • Make the check payable to Blue Cross and Blue Shield of New Mexico
  • Write your account/member ID number on your check, cashier's check or money order
  • Include the payment coupon that was sent to you with your bill
  • Send your payment at least 5 business days in advance of the payment due date to ensure timely posting to your account.
  • Mail your payment to the address on your premium invoice.

* BCBSNM has contracted with a third-party vendor, Alacriti Payments, LLC, to process your ACH/electronic check payment. In order to process this payment, you will be redirected to Alacriti’s secure site, OrbiPay. If you have any problems with your payment, please contact BCBSNM customer service at 866-236-1702.