Webinars for Behavioral Health Providers

June 6, 2013

These customized webinars will demonstrate electronic transactions that can be conducted, at no cost to you, via the Availity® Web portal. Did you know many behavioral health inquiries answered by BCBSNM Customer Advocates can be handled through online transactions? Our “Behavioral Health Providers Online Options” training will introduce you to a user friendly, practical solution to help reduce your phone calls and support your growing practice demands.

Webinar Highlights:

  • How to obtain real-time eligibility and benefits online
  • Determination of preauthorization requirements
  • We’ll show you our exclusive Claim Research Tool
  • Online options for claim reconsideration
  • Printable results
  • Individual Transaction ID numbers

Select a date to register:

July 8, 2013 – 1 to 2:30 p.m. MT   

July 12, 2013 – 10:30 to 12 p.m. MT  

July 16, 2013 – 9 to 10:30 a.m. MT   

July 18, 2013 – 3 to 4:30 p.m. MT 

You do not need to be a registered Availity user prior to attending. Questions? Email the Provider Education Consultant team at   

Availity is a registered trademark of Availity, LLC.  Availity is a partially owned subsidiary of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an independent licensee of the Blue Cross and Blue Shield Association. Availity operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM, a Division of HCSC. Availity is solely responsible for the products and services it provides.

Verification of eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility, any claims received during the interim period and the terms of the member’s certificate of coverage applicable on the date services were rendered.