New Preauthorization Requirements through eviCore

January 17, 2017

In a previous update, Blue Cross and Blue Shield of New Mexico (BCBSNM) communicated the upcoming new preauthorization requirements for Blue Cross Community CentennialSM members.

Effective Feb. 20, 2017, BCBSNM has contracted with eviCore healthcare (eviCore), an independent specialty medical benefits management company, to provide authorization services for the new requirements outlined below for Blue Cross Community Centennial contracted providers.

eviCore will manage pre-service authorization for outpatient molecular and genomic tests and outpatient radiation therapy for dates of service beginning Feb. 20, 2017.

Services performed without preauthorization may be denied for payment, and the rendering provider may not seek reimbursement from members.

You will continue to use iExchange® for all other services that require a referral and/or preauthorization.

Both BCBSNM and eviCore will be providing additional information and training opportunities in the coming months on the Provider website at and in Blue Review. You may also contact your Provider Network Representative PDF Document for more information.

* eviCore is a trademark of eviCore healthcare, LLC, formerly known as CareCore, an independent company that provides utilization review for select health care services on behalf of BCBSNM.

Physicians, professional providers, facility and ancillary providers who are contracted/affiliated with an IPA/PHO must contact the IPA/PHO for questions and information regarding the preauthorization requirements.

Please note that the fact that a service has been preauthorized is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility and the terms of the member’s coverage applicable on the date services were rendered. Regardless of any preauthorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider.

Such services are funded in part with the State of New Mexico.