Government Programs: 835 ERA Files Displaying "0" in the Check Number Field

April 28, 2017

Providers may receive duplicate 835 Electronic Remittance Advice (ERA) files for adjustments made to claims that were previously processed by Blue Cross and Blue Shield of New Mexico (BCBSNM) in 2016. These duplicate 835 ERA files will display a "0" in the TRN02 check number field, as payment for these claim adjustments have already been made by BCBSNM.

This information impacts providers receiving ERA files from BCBSNM for the following government programs:

  • Blue Cross Medicare Advantage (PPO)SM (MA PPO)
  • Blue Cross Medicare Advantage (HMO)SM (MA HMO)

If you experience this situation, you should refer to the previously delivered BCBSNM 835 ERA to verify the claim payment and check number information. We appreciate your cooperation and apologize for this inconvenience.