Blue Cross Community Centennial: Additional AvailityTM Training Webinars

June 13, 2017

Beginning June 17, 2017, providers submitting eligibility and benefits and claim status inquiries via Availity for Blue Cross Community Centennial members should use the new drop-down payer option of "Blue Cross Community Centennial." Previously, Availity users verified transactions for these members by utilizing the drop-down payer option of "BCBSNM Medicaid."

This process change is in addition to the Blue Cross Community Centennial electronic payer ID change, which was effective May 20, 2017. Professional and Institutional providers submitting Blue Cross Community Centennial electronic claims must now use the new payer ID, MC721. If these claims are submitted via direct data entry through the Availity Web portal, providers should utilize the drop down payer option of "Blue Cross Community Centennial."

JOIN US FOR A WEBINAR! Blue Cross and Blue Shield of New Mexico (BCBSNM) is hosting three educational webinars for providers to learn how to request eligibility and benefit and claim information for these members via Availity. In addition, a brief electronic claim submission refresher will be included during the webinar. New and existing Availity users are highly encouraged to attend. To register for a complimentary webinar, select a session date and time below.

BCBSNM supports an array of online tools that are available to registered Availity users at no additional cost. To register, simply go to Learn more about third-party links, select "Register," and complete the online application today. For further assistance, contact our Provider Education Consultants at

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services offered by third party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.