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EFT and ERA Update for Non-Contracted Government Programs Providers

July 27, 2017

Effective July 24, 2017, if you are an independently contracted commercial Blue Cross and Blue Shield of New Mexico (BCBSNM) provider who is enrolled to receive Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA) files from BCBSNM, you will now also receive EFTs and ERAs for government programs member claims, even if you are a non-contracted BCBSNM government programs provider. Specifically, this information applies to claims submitted for any of the following BCBSNM government programs members:

  • Blue Cross Medicare Advantage (PPO)SM (MA PPO)
  • Blue Cross Medicare Advantage (HMO)SM (MA HMO)

This notice provides an update to a March 2017 announcement that specified delivery of paper checks and provider claim summaries to non-contracted government programs providers. Please continue to watch the News and Updates and Blue Review for additional information.

If you are not currently enrolled to receive EFT and ERA from BCBSNM, we encourage you to enroll online through the AvailityTM Web Portal Learn more about third-party links, which also permits users to make any necessary set-up changes online, at no cost. To learn more about EFT and ERA enrollment, visit the EFT and ERA page in the Claims and Eligibility section at bcbsnm.com/provider. If you have questions or need assistance with EFT and ERA enrollment through Availity, contact a BCBSNM Provider Education Consultant at ECommerceHotline@bcbsil.com or 800-746-4614.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services offered by third party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.