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Visit Our Website for New Claim Payment and Remittance Resources

October 10, 2017

Blue Cross and Blue Shield New Mexico (BCBSNM) recently updated the Electronic Funds Transfer (EFT) / Electronic Remittance Advice (ERA) page in the Claims and Eligibility section of our Provider website. This section focuses on electronic transactions that may help increase administrative efficiencies for your office while also helping to make it easier for you to conduct business with BCBSNM.

Recent enhancements to the Claim Payment and Remittance page include resources to help you learn more about EFT and ERA. In addition to new EFT and ERA Online Enrollment Tip Sheets, the page includes links to updated 835 EFT/ERA Companion Guides and other pertinent information.

Electronic options offer health care providers a more efficient alternative to the traditional paper methods. Providers are encouraged to enroll for EFT and ERA through the AvailityTM Web Portal, which also permits users to make any necessary set-up changes online. Once an organization is enrolled for ERA, providers and billing services also gain access to the Availity Remittance Viewer. This tool permits users to search, view, save and print remittance information, even if the ERA is delivered to a vendor and/or clearinghouse other than Availity.

Online EFT and ERA enrollment is available to registered Availity users. To register for Availity, simply go to availity.com and sign up today. There is no cost to register and become an Availity user. For providers who are unable to access Availity to complete the online EFT and ERA enrollment process, paper EFT and ERA enrollment forms are available in the Education and Reference Center/Forms section of our Provider website.

We encourage you to visit the Electronic Funds Transfer (EFT) / Electronic Remittance Advice (ERA) and other pages in the Claims and Eligibility section for additional information on electronic options. For assistance with EFT and ERA enrollment through Availity, or to learn more about how to use the remittance viewer tool, contact a BCBSNM Provider Education Consultant at ECommerceServices@bcbsnm.com or 800-746-4614.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services offered by third party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly