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New Medicaid ID Numbers for Members

February 20, 2018

Effective Dec. 2, 2017, the New Mexico Human Services Department, Medical Assistance Division (HSD/MAD) will issue newly enrolled Medicaid members Medicaid ID numbers beginning with “00002” followed by nine (9) numbers.

Members who enrolled prior to Dec. 2, 2017, and who currently have a "00003" prefix will keep that same Medicaid ID number even if the member terms and reenrolls, changes category of eligibility or recertifies.

As a reminder, effective Jan. 1, 2018, HSD/MAD is no longer issuing Medicaid ID cards to Medicaid recipients who are enrolled with a Managed Care Organization. Medicaid recipients enrolled with Blue Cross Community CentennialSM will only receive a Blue Cross and Blue Shield of New Mexico-issued member ID card, which includes the member’s Blue Cross Community Centennial ID number and the state-issued Medicaid ID number.

If you have any questions regarding these changes, please contact your regional network provider representative at 1-800-567-8540.