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BCBSNM's Payer Spaces Updates in Availity® Provider Portal

March 5, 2019

The Blue Cross and Blue Shield of New Mexico (BCBSNM)-branded Payer Spaces section in the Availity Portal delivers quick access to payer-specific applications, resources and announcements. You must be a registered Availity user to access Payer Spaces. If you are not yet registered, visit availity.com Learn more about third-party links and select register, then complete the guided registration process – at no cost.

Updates were recently made to the BCBSNM’s Payer Spaces to help providers do business with us more efficiently. Certain tools such as, Refund Management-eRM, NDC Units Calculator Tool and Research Procedure Code Edits have moved from the Resources tab to the Applications tab in our Payer Spaces. Additionally, a new “Filter by Category” option is available in the Resources tab to assist you with locating specific information related to communications, registrations and other available resources. Stay up-to-date with BCBSNM by visiting the News & Announcement section to view important announcements.  

Accessing BCBSNM Payer Spaces via the Availity Portal:

  1. In the top navigation bar in Availity select Payer Spaces
  2. Choose the BCBSNM Payer Spaces option
  3. In Payer Space use the tabs to navigate the space and locate the tool or link you need

Some of the applications in Payer Spaces are included in the Availity base role, so it is automatically available to users after BCBSNM adds applications in Payer Spaces. If an application does not display in Payer Spaces, and you need access to it to perform your job, contact your Availity administrator to assign the specific role or permission that gives you access to use these applications.

To learn more about the various electronic tools available to you, visit the Tools page on our website. If you need additional assistance or personalized training, contact our Provider Education Consultant team at PECS@bcbsnm.com.

Availity® is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSNM. BCBSNM makes no endorsement, representations or warranties regarding any products or services provided by third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.