Out-of-State Provider Notification: Contact Your Local Blues Plan for Electronic Remittance Advice (835 ERA) Enrollment
Out-of-state providers rendering services to Blue Cross and Blue Shield of New Mexico (BCBSNM) members should specifically contact their local Blue Cross and Blue Shield (BCBS) Plan for 835 ERA enrollment. If an existing enrollment is already on file with the local BCBS Plan, then ERA files for BCBSNM members will be transmitted electronically to the provider under the Blue Cross Blue Shield Association's BlueCard® program.
BlueCard is a national program that enables members of a BCBS Plan to obtain health care services while traveling or living in another BCBS Plan's service area.
Providers requesting to receive ERAs for Medicare Secondary Crossover claims should also make that request with their local BCBS Plan.
For ERA enrollment instructions and/or other inquiries regarding ERA processing, please contact your local BCBS plan.