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Updates Made to Blues Provider Reference Manual

October 2, 2019

The Blues Provider Reference Manual (PRM) has been updated, effective Nov. 4, 2019.

Changes to the Blues Provider Reference Manual include, but are not limited to, sections:

  • 4.4.1 – Medical (and Other) Records Requests
  • 6.1.5 – Medical (and Other) Records Requests
  • 8.15.1 – Paper Refund Requests

 

Blue Cross and Blue Shield of New Mexico reminds providers to review the PRM for any additional changes.