iEXCHANGE Webinars Are Here!

August 20, 2012

Blue Cross and Blue Shield of New Mexico (BCBSNM) has upgraded our automated preauthorization tools , and the upgrade is scheduled to go live mid-September 2012.

iEXCHANGE®, a web-based application, can be used to submit transaction requests for inpatient admissions and extensions, treatment searches, provider/member searches and now select outpatient services and extensions.

We invite current users to attend our upcoming iEXCHANGE webinars to learn more about changes to the application as a result of this upgrade. Webinars are taking place from Sept. 5 through Oct. 4, 2012. Sessions will be geared toward three separate user audiences: registration/admissions staff, clinicians and iEXCHANGE administrators. A selection of days and times are available on our Training page, so please sign up now!

Please note that the fact that a service has been preauthorized/pre-certified is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member's eligibility and the terms of the member's certificate of coverage applicable on the date services were rendered.


Back to Provider News and Updates