iEXCHANGE Webinars Are Here!
Blue Cross and Blue Shield of New Mexico (BCBSNM) has upgraded our automated preauthorization tools , and the upgrade is scheduled to go live mid-September 2012.
iEXCHANGE®, a web-based application, can be used to submit transaction requests for inpatient admissions and extensions, treatment searches, provider/member searches and now select outpatient services and extensions.
We invite current users to attend our upcoming iEXCHANGE webinars to learn more about changes to the application as a result of this upgrade. Webinars are taking place from Sept. 5 through Oct. 4, 2012. Sessions will be geared toward three separate user audiences: registration/admissions staff, clinicians and iEXCHANGE administrators. A selection of days and times are available on our Training page, so please sign up now!
Please note that the fact that a service has been preauthorized/pre-certified is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member's eligibility and the terms of the member's certificate of coverage applicable on the date services were rendered.