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Now that you’re enrolled in your Blue Medicare Supplement Insurance Plan, find out what’s covered, how we stay in touch with you, how to check your member ID card, and how to make a payment.
Your Outline of Coverage details benefits of your plan. It shows you what you pay for your plan, what Medicare pays for, and what your plan covers that Medicare does not. Your Outline of Coverage also provides details on renewing your policy, what benefits are excluded and coverage limitations.
During the year, we’ll send updates about your plan. Be sure to review these letters since they impact how much you pay for the plan, how much Medicare covers, and how much your plan covers.
Please note: You can start using your benefits on your effective date, even if your member ID card has not yet arrived in the mail. If something is wrong with your ID card, please let us know. If you have a problem with or need to order a new ID card, call Blue Medicare Supplement Insurance Customer Service at 1-800-654-9390. We’re open from 7:00 a.m. – 7:00 p.m., CST, Monday through Friday.
We offer four ways to pay your premium. Depending on which method you choose, you may or may not receive a printed bill.
OR
Pay Online Through BAM™: Log into your Blue Access for Members (BAM) account to schedule your premium payments online. Make payments or schedule payments through BAM by:
You can change your billing option at any time. Call Blue Medicare Supplement Insurance Customer Service at 1-800-624-1723. We are open 7:00 a.m. – 6:00 p.m., CST, Monday through Friday.
A BCBSNM Individual Medicare Supplement premium discount may be available. Eligibility criteria are described below. If you are eligible for a discount, the discount will be applied to your next bill and will remain in effect as long as you are enrolled in your BCBSNM Medicare Supplement plan. Discounts cannot be combined; only one type of discount per member is permitted.
You may be eligible for a Continue with Blue Discount if you were enrolled in a Blue Cross and Blue Shield commercial group or individual health insurance coverage plan and that coverage was within one year of your BCBSNM Medicare Supplement policy becoming effective. This applies to BCBSNM Medicare Supplement policies issued with an effective date on or after April 1, 2022. There cannot be a gap in coverage greater than 12 months from the date of when your commercial or individual membership ended to when your Medicare Supplement policy started. The discount is 7%.
You may be eligible for a household discount if you enrolled in a BCBSNM Medicare Supplement policy issued with an effective date on or after May 1, 2019. The discount is 10%. You must either:
You may be eligible for a Blue Family Discount if you enrolled in a BCBSNM Medicare Supplement policy issued with an effective date on or after April 1, 2024 and you meet the criteria for both the Household Discount AND the Continue with Blue Discount. The discount is 12%.
Below are additional Medicare Supplement forms you may need to fill out while you’re a member.
Health care fraud can be reduced or even prevented through awareness. BCBSNM is committed to finding and stopping health care fraud, waste and abuse through its Special Investigations Department. This department is there to protect you and your plan. However, BCBSNM needs your help to find and prevent health care fraud.
There are things you can do to help find and prevent health care fraud. Review our fighting fraud checklist.
Last Updated: May 14, 2024
Last Updated: 03222024
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