Legal and Privacy

Website Terms of Use and Privacy Statement

Please read the following Terms of Use and Privacy Statement. They describe the rules governing the use of this website as well as information about privacy, security, links to other websites, copyright infringement, and more.

Website Terms of Use and Privacy Statement »

Notices

Privacy Practices Notice
This notice is required by federal and state law and explains how we use and disclose your personal health and financial information. Individuals covered by a self-funded employer group health plan will receive this notice from their employer. To request a copy, contact your employer.

California Consumer Privacy Act (CCPA) Notice
This notice is required by California law and explains your rights under CCPA. CCPA applies to California residents only and does not apply to information collected from health plan members or applicants. Members should refer to the Privacy Practices Notice above.

Consent Management Portal   
If you purchased your plan through the marketplace, you have the option to allow health information that we maintain about you to be accessed through a third-party online application (web app). If you agree to share your personal information with a third-party app, you can manage your consent at any time by using the Consent Management Portal.

Choosing an Application to Access Your Health Information
This notice provides helpful information about who is eligible to access certain types of data through an online application (web app) that you use. If you have questions, or if you are an Authorized Agent, Legal Guardian or Power of Attorney and have questions, please call the number on the back of your insurance card.

Privacy Forms

Federal law provides health plan members with certain rights related to their health information. Use one of these privacy forms to make a request related to these rights.

Privacy Forms

Copyright Infringement Notice

If you are a copyright owner or agent and believe that any content on this website infringes upon your review the Copyright Infringement Notice for information and how to contact us.

Non-Discrimination Notice

We comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Please review our Non-Discrimination Notice for more information.

Code of Ethics and Conduct

We are committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing our business operations. We have adopted a Code of Ethics and Conduct for our workers, as well as a Vendor Code of Ethics and Conduct for any vendors that conduct business on our behalf.

1.3-2021