When you need to find a doctor or hospital, take the time to research your options. Follow the steps below to help find a provider or medical facility that meets your needs.
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When you need to find a doctor or hospital, take the time to research your options. Follow the steps below to help find a provider or medical facility that meets your needs.
Your health plan works with a group of doctors, specialists and health care facilities. This is known as your provider network. Before you see a doctor, search our providers to see the doctors and hospitals in your provider network.
To see the most accurate results, register or log in to Blue Access for MembersSM (BAMSM) our secure member website. In BAM, you'll get personalized search results covered by your health plan.
Search online for articles and reports about the doctors and hospitals you are considering.
You can also log in to BAM to see ratings, reviews, awards and recognitions like:
The Joint Commission accreditation and certification. Recognized nationwide as a symbol of quality, this distinction reflects an organization's commitment to meeting certain performance standards.
Blue Distinction Centers®: These specialty care facilities have a proven track record for delivering results — like fewer complications and readmissions — than hospitals without this
Contact the doctors or hospitals on your list and ask for more information that's important to your decision. To get started, here are some questions to ask a potential doctor:
When researching a potential hospital or health care facility, you may want to consider:
Contact your state's department of insurance and see if the doctor or facility you are considering has had complaints filed against them.
By now you should have a pretty good idea of the appropriate option for you. Save your research, just in case you decide to switch to another doctor or hospital later. If you've done everything outlined here, chances are you've found the right provider for you!
Last Updated: March 30, 2023