Maintenance Notification:
Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20.
We apologize for any inconvenience.
Maintenance Notification:
Blue Access for Members and quoting tools will be unavailable from 2am - 5am Saturday, October 20.
We apologize for any inconvenience.
Contact Us
Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630
505-291-3500
800-835-8699
Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113
Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107
Make a Payment
Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
| Individual and Family Plan | |
|---|---|
| If you have coverage through your employer, please see “Group Plans” below. | |
| Under 65 Customer Service (Existing members with health insurance plans including HMO and PPO) |
866-236-1702 M – F, 6am – 8pm MT Sat, 7am – 4pm MT Sun, Closed |
| Group Plans | |
| HMO Customer Service | 800-423-1630 |
| PPO Customer Service | 800-432-0750 |
| All Other Members | |
| BCBSNM Customer Service | 800-432-0750 |
| Medicare and Medicaid Plans | |
| Medicaid Members | 866-689-1523 |
| Medicare Advantage Members | 877-774-8592 |
| Medicare Part D Members | 888-285-2249 |
| Medicare Supplement Members | 800-307-8144 |
| Medicare Information and Sales | 855-375-8934 |
| Human Resources | |
| Human Resources Inquiries | 866-977-7378 |
| Supplier Registration | |
Supplier Registration  |
If you are interested in conducting business with Blue Cross and Blue Shield of New Mexico, this link takes you to our Supplier Registration Portal. |