Media Contacts
If you are a member of the media with questions, please contact:
Laurie Volkin at 505-816-2041
For all other questions,
please call 800-835-8699.
Contact Us
Blue Cross and Blue Shield of New Mexico
P.O. Box 27630
Albuquerque, NM 87125-7630
505-291-3500
800-835-8699
Mailing Address for Express Mailing Services only (UPS, FedEx, etc.)
5701 Balloon Fiesta Parkway NE
Albuquerque, NM 87113
Street Address - FSU/Customer Service
4373 Alexander Blvd. NE
Albuquerque, NM 87107
Make a Payment
Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill.
Product and Program Contact Information
If you are a member with a question about your coverage, please contact Customer Service or a specific department listed on this page:
Individual and Family Plan | |
---|---|
If you have coverage through your employer, please see “Group Plans” below. | |
Under 65 Customer Service (Existing members with health insurance plans including HMO and PPO) |
866-236-1702 Monday – Friday: 6 a.m. – 7 p.m. CT Saturday: 7 a.m. – 4 p.m. CT Sunday: Closed |
Group Plans | |
HMO Customer Service | 800-423-1630 |
PPO Customer Service | 800-432-0750 |
All Other Members | |
BCBSNM Customer Service | 800-432-0750 |
Medicare and Medicaid Plans | |
Medicaid Members | 866-689-1523 |
Medicare Advantage Members | 877-774-8592 |
Medicare Part D Members | 888-285-2249 |
Medicare Supplement Members | 877-587-6623 |
Medicare Information and Sales | 855-375-8934 |
Human Resources | |
Human Resources Inquiries | 866-977-7378 |
Supplier Registration | |
Supplier Registration ![]() |
If you are interested in conducting business with Blue Cross and Blue Shield of New Mexico, this link takes you to our Supplier Registration Portal. |